Technical Support

Customized technical support to propel your organization forward

Our team has been working with corporate clients for over two decades, providing ongoing support via phone and email to hundreds of thousands of end-users across North America.
Premier Cloud offers 24/7/365 round the clock tech support via tickets, emails, and even phone call service

White-glove support

Renowned for our best-in-class technical support and customer service, clients of Premier Cloud benefit from white-glove treatment, always.

Service desk integration

Leveraging our extensive call center capabilities, our team can integrate into clients' existing helpdesks/service desks and become an option within their call-tree.
connecting with people around the world is so much easier with browser based voice call and phone solutions like Google Voice and Google Meet


Technical upport for admins & end-users

The tools a company purchases for their staff is only as powerful as their staff's abilities to utilize them. With Premier Cloud's ongoing support offerings, you can rest assured that your staff will receive the support they need - when they need it.
  • Support for your entire organization - not just assigned Admins
  • We can seamlessly integrate into your existing help desk/service desk
  • We typically answer the phone within 3 rings
  • There's no cap or restrictions on the number of requests our team will handle

Trusted to support hundreds of thousands of end-users

When customers purchase their Google Workspace licenses through Premier Cloud, they received unlimited 24/7 technical support for everyone within their organization. 

Premier Cloud is proud to work with Century 21 Canada

"Premier Cloud was the needed helpdesk support to get us over the hump of moving 10,000 users. Big migrations put a lot of weight on our existing support, so augmenting with Premier Cloud provided us knowledgeable helpdesk resources that could instantly expand our team during a big transition."

Jack Miller
CTO, Century 21 Canada

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