Technical Support

Our team has been working with corporate clients for over two decades, providing ongoing support via phone and email to hundreds of thousands of end-users across North America.
technical support
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White-glove support

Renowned for our best-in-class technical support and customer service, clients of Premier Cloud benefit from white-glove treatment, always.
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Service desk integration

Leveraging our extensive call center capabilities, our team can integrate into clients' existing helpdesks/service desks and become an option within their call-tree.
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Round-the-clock

Our team is available via phone, email, and tickets - 24 hours a day, 7 days a week, 365 days a year. Looking for a responsive partner that won't leave you hanging for days? Look no further.

Trusted to support hundreds of thousands of end-users

When customers purchase their Google Workspace licenses through Premier Cloud, they received unlimited 24/7 technical support for everyone within their organization. 
round the clock support

GOOGLE CLOUD SUPPORT

Round-the-clock support for admins & end-users

The tools a company purchases for their staff is only as powerful as their staff's abilities to utilize them. With Premier Cloud's ongoing support offerings, you can rest assured that your staff will receive the support they need - when they need it.
  • Support for your entire organization - not just assigned Admins
  • We can seamlessly integrate into your existing help desk/service desk
  • We typically answer the phone within 3 rings
  • There's no cap or restrictions on the number of requests our team will handle

Find out why Premier Cloud is one Canada's fastest growing companies

"Premier Cloud was the needed helpdesk support to get us over the hump of moving 10,000 users. Big migrations put a lot of weight on our existing support, so augmenting with Premier Cloud provided us knowledgeable helpdesk resources that could instantly expand our team during a big transition."

Jack Miller, CTO, Century 21 Canada

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