Technology

Google Voice: Have You Tried it Yet?

Google Voice: Have You Tried it Yet?
Daniel Azad
Premier Cloud
October 5, 2022
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In 2019, Google released Google Voice for Google Workspace. 

Now, Google is offering it to Google Workspace customers. It’s a tool that will prove useful as teams around the world adjust to remote work and supervisors decide how to efficiently manage a remote team as the way we work is rapidly changing.

What is Google Voice?

Google Voice uses VoIP (Voice Over Internet Protocol) which allows you to make voice calls through an internet connection.

Google Voice can be used in lieu of a landline phone or as a way to offer a business phone connection to the mobile devices of their employees.

It’s very easy to set up as it only requires an internet connection and a device to connect with. It’s also easy to use, and comes with an uncomplicated per-user/per-month pricing model. Google Voice integrates with Google Workspace seamlessly. Each team member can select their own Google Voice number or you can assign numbers. If you already have phone numbers set up, those numbers can be used. All incoming communication (voicemail, text, email) will be forwarded to your inbox, so you or your team members can quickly prioritize communications. It’s a fantastic and affordable option that works well for businesses of every size.

Features

Free Calls to the U.S. and Canada: One of the best features for small businesses is unlimited calling throughout the U.S and Canada, for free. This avoids carrier fees, and is much more professional than Skype calling.

Group Messaging: Free SMS messaging including group and photo MMS is also included in Google Voice. 

Affordable International Calling Rates: https://voice.google.com/rates

Voicemail Transcriptions: This feature sends your voicemail to your phone text, and sends it to your email. 

Personalized Greetings: With Google Voice you can actually set up specific greetings for specific callers. 

Call Forwarding: Google Voice gives every member a free phone number that you can use on multiple devices. You can have up to 6 different existing numbers set to forward to your new Google Voice number.  

Record Calls:  By pressing four on your dial pad you can automatically record your calls.

Want to learn more about how Google Voice can benefit your business? Contact one of our Google experts: sales@premiercloud.com

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